Privacy Policy

Privacy Policy

We care about your privacy and want you to feel comfortable and confident when you share your information with us. This Privacy Policy explains, in clear and friendly language, what personal data we collect, why we collect it, how we use it, and the choices you have.

What This Policy Covers

This policy applies to all personal data we collect through our website, services, communications, and interactions with you.

The Information We Collect

We only collect the information we genuinely need to provide our services and communicate with you. This may include:

  • Contact details (such as your name and email address)
  • Information you share with us when you get in touch or use our services
  • Website usage data (like pages visited or links clicked)
  • Technical information (such as your browser type or device)

We do not collect more data than necessary.

How We Use Your Information

We use your personal data to:

  • Provide and improve our services
  • Respond to your enquiries
  • Manage our relationship with you
  • Keep our website running smoothly and securely

We always aim to use your information in a way that feels respectful, transparent, and helpful.

Our Legal Basis for Using Your Data

We process personal data under one or more of the following lawful bases:

  • Consent – when you choose to share information with us
  • Contract – when we need your data to deliver a service you’ve requested
  • Legal obligation – when the law requires us to keep certain records
  • Legitimate interests – when it helps us run our business effectively and doesn’t override your rights

Sharing Your Information

We only share your data when it’s necessary and appropriate, such as with:

  • Trusted service providers who help us deliver our services
  • Legal or regulatory bodies when required

We never sell your personal data.

How We Keep Your Data Safe

We use appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

How Long We Keep Your Information

We keep your personal data only for as long as necessary to fulfil the purpose it was collected for. When it’s no longer needed, we securely delete or anonymise it.

Your Rights

You have several rights over your personal data, including:

  • The right to access your data
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to object to certain types of processing
  • The right to withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details below.

How to Raise a Concern

If you’re ever worried about how your data is being used, please get in touch. We’ll do our best to resolve your concern quickly and kindly.

If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

This policy was last updated on: 19th June 2026